Lenovo ThinkPad Edge E550 - E555 – How to test the battery charger – How
to remove the battery – How to test the battery pack – How to reset the Laptop
Lenovo ThinkPad
Edge E550 - E555
Power
system checkout
To verify a power symptom, do the following:
1. Turn off the computer.
2. Connect the ac power adapter.
3. Turn on the computer. If the computer can be turned on, it means that either the battery pack or the ac power adapter is functional.
4. Insert a straightened paper clip into the emergency reset hole to reset the computer. If the computer is still powered on, it means that the ac power adapter is functional.
5. Turn off the computer.
6. Disconnect the ac power adapter and turn on the computer. If the computer can be turned on, it means that the battery pack is functional.
If you suspect a power problem, see the appropriate one of the following power supply checkouts:
“Checking the ac power adapter”
“Checking the built-in battery and operational charging”
“Checking the coin-cell battery”
To verify a power symptom, do the following:
1. Turn off the computer.
2. Connect the ac power adapter.
3. Turn on the computer. If the computer can be turned on, it means that either the battery pack or the ac power adapter is functional.
4. Insert a straightened paper clip into the emergency reset hole to reset the computer. If the computer is still powered on, it means that the ac power adapter is functional.
5. Turn off the computer.
6. Disconnect the ac power adapter and turn on the computer. If the computer can be turned on, it means that the battery pack is functional.
If you suspect a power problem, see the appropriate one of the following power supply checkouts:
“Checking the ac power adapter”
“Checking the built-in battery and operational charging”
“Checking the coin-cell battery”
Checking
the ac power adapter
You are here because the computer fails only when the ac power adapter is used.
If the power problem occurs only when the docking station or the port replicator is used, replace the docking station or the port replicator.
If the system status indicator does not blink three times when an ac power source is connected, check the power cord of the ac power adapter for correct continuity and installation.
To check the ac power adapter, do the following:
1. Unplug the ac power adapter cable from the computer.
2. Measure the output voltage at the plug of the ac power adapter cable. See the following illustration:
You are here because the computer fails only when the ac power adapter is used.
If the power problem occurs only when the docking station or the port replicator is used, replace the docking station or the port replicator.
If the system status indicator does not blink three times when an ac power source is connected, check the power cord of the ac power adapter for correct continuity and installation.
To check the ac power adapter, do the following:
1. Unplug the ac power adapter cable from the computer.
2. Measure the output voltage at the plug of the ac power adapter cable. See the following illustration:
Note: Output
voltage of pin 2 of the ac power adapter might differ from the one you are
servicing.
3.
If the voltage is not correct, replace the ac power adapter.
4. If the voltage is acceptable, replace the system board.
Note: Noise from the ac power adapter does not always indicate a defect.
Checking the built-in battery and operational charging
This computer supports only batteries specially designed for this specific system and manufactured by Lenovo or an authorized builder. The system does not support unauthorized batteries or batteries designed for other systems. If an unauthorized battery or a battery designed for another systems is installed, the system will not charge.
To check for detailed battery status information, do the following:
For 7: Open the Power Manager program and click the Battery tab.
For 8.1: Open the Lenovo Settings program and click OK.
To check whether the battery charges properly during operation, do the following:
1. Discharge the battery until the remained battery power is less than 50%.
2. Connect the computer to ac power to charge the battery. If the battery status icon in the Windows notification area indicates that the battery is not charging, remove the battery and let it return to room temperature.
3. Reinstall the battery. If the battery is still not charging, replace the battery pack.
4. Check the battery status icon again. If the same error still exists, replace the system board.
4. If the voltage is acceptable, replace the system board.
Note: Noise from the ac power adapter does not always indicate a defect.
Checking the built-in battery and operational charging
This computer supports only batteries specially designed for this specific system and manufactured by Lenovo or an authorized builder. The system does not support unauthorized batteries or batteries designed for other systems. If an unauthorized battery or a battery designed for another systems is installed, the system will not charge.
To check for detailed battery status information, do the following:
For 7: Open the Power Manager program and click the Battery tab.
For 8.1: Open the Lenovo Settings program and click OK.
To check whether the battery charges properly during operation, do the following:
1. Discharge the battery until the remained battery power is less than 50%.
2. Connect the computer to ac power to charge the battery. If the battery status icon in the Windows notification area indicates that the battery is not charging, remove the battery and let it return to room temperature.
3. Reinstall the battery. If the battery is still not charging, replace the battery pack.
4. Check the battery status icon again. If the same error still exists, replace the system board.
Checking
the coin-cell battery
To check the coin-cell battery, do the following:
1. Disconnect the battery connector.
2. Remove the coin-cell battery.
3. Measure the voltage of the coin-cell battery. See the following illustration.
To check the coin-cell battery, do the following:
1. Disconnect the battery connector.
2. Remove the coin-cell battery.
3. Measure the voltage of the coin-cell battery. See the following illustration.
If
the voltage is correct, replace the system board.
If
the voltage is not correct, replace the coin-cell battery.
If the coin-cell battery discharges quickly after replacement, replace the system board.
If the coin-cell battery discharges quickly after replacement, replace the system board.
Performing
a recovery operation
This section provides instructions on how to perform a recovery operation using the Rescue and Recovery program.
1. From the Windows desktop, click Start >All Programs > Lenovo ThinkVantage Tools > Enhanced
Backup and Restore. The Rescue and Recovery program opens.
2. In the Rescue and Recovery program main window, click the Launch advanced Rescue and Recovery arrow.
3. Click the Restore your system from a backup icon.
4. Follow the instructions on the screen to complete the recovery operation.
This section provides instructions on how to perform a recovery operation using the Rescue and Recovery program.
1. From the Windows desktop, click Start >All Programs > Lenovo ThinkVantage Tools > Enhanced
Backup and Restore. The Rescue and Recovery program opens.
2. In the Rescue and Recovery program main window, click the Launch advanced Rescue and Recovery arrow.
3. Click the Restore your system from a backup icon.
4. Follow the instructions on the screen to complete the recovery operation.
Resetting
your computer to the factory default settings
If you want to recycle your computer or just start over, you can reset your computer to the factory default settings. Resetting the computer will reinstall the operating system, reinstall all the programs that came with your computer, and reset all the settings to the factory default settings.
Attention: If you reset the computer to the factory default settings, all your personal files and settings will be deleted. To avoid data loss, make a backup copy of all the data that you want to keep. To reset your computer to the factory default settings, do the following:
1. Move your pointer to the top-right or bottom-right corner of the screen to display the charms. Click Settings > Change PC settings > Update and recovery > Recovery.
2. In the Remove everything and reinstall Windows section, click Get started. Then click Next to confirm the operation.
3. Depending on your needs, do one of the following:
To perform a quick format, click Just remove my files to start the process. The process will take several minutes.
To perform a complete format, click Fully clean the drive to start the process. The process will take several hours.
4. Follow the instructions on the screen to reset your computer to the factory default settings.
If you want to recycle your computer or just start over, you can reset your computer to the factory default settings. Resetting the computer will reinstall the operating system, reinstall all the programs that came with your computer, and reset all the settings to the factory default settings.
Attention: If you reset the computer to the factory default settings, all your personal files and settings will be deleted. To avoid data loss, make a backup copy of all the data that you want to keep. To reset your computer to the factory default settings, do the following:
1. Move your pointer to the top-right or bottom-right corner of the screen to display the charms. Click Settings > Change PC settings > Update and recovery > Recovery.
2. In the Remove everything and reinstall Windows section, click Get started. Then click Next to confirm the operation.
3. Depending on your needs, do one of the following:
To perform a quick format, click Just remove my files to start the process. The process will take several minutes.
To perform a complete format, click Fully clean the drive to start the process. The process will take several hours.
4. Follow the instructions on the screen to reset your computer to the factory default settings.
Disassembling
Large
bottom cover
Loosen the screws 1 and then remove the large bottom cover 2.
Loosen the screws 1 and then remove the large bottom cover 2.
Small
bottom cover
Loosen
the screw 1 and then remove the small bottom cover 2
