Engineering mode
1) To enter Engineering Mode, press "ENTER, 2, 0, 0, 1, ENTER" on the number keypad and Engineering Mode will appear on the display.
2) Engineering Mode is divided into 12 tabs, located on the left side of the screen. They are General, Workout, Setup Defaults, Network, Asset Management,Weather, TV, Applications, Calibration, Hardware, Service, Errors.
3) Choose a tab by touching the screen over the desired tab.
4) Each of the tabs has options that will appear once you have chosen that particular tab.
5) Press the "HOME" button or the EMERGENCY STOP to exit Engineering Mode.
Manager mode
1) To enter Manager Mode, press "ENTER, 1, 0, 0, 1, ENTER" on the number keypad and Manager Mode will appear on the display.
2) Manager Mode is divided into 9 tabs, located on the left side of the screen. They are General, Workout, Setup Defaults, Asset Management, Weather, TV, Applications, Hardware and Service.
3) Choose a tab by touching the screen over the desired tab.
4) Each of the tabs has options that will appear once you have chosen that particular tab.
5) Press the "HOME" button or the EMERGENCY STOP to exit Manager Mode.
Service mode
1) To enter Service Mode, press "ENTER 3, 0, 0, 1, ENTER" on the number keypad and Service Mode will appear on the display.
2) Service Mode is divided into 15 tabs, located on the left side of the screen. They are General, Workout, Setup Defaults, Update, Network, Asset Management, Weather, TV, Applications, Calibration, Hardware, Virtual Active, Management, Service, Errors.
3) Choose a tab by touching the screen over the desired tab.
4) Each of the tabs has options that will appear once you have chosen that particular tab.
5) Press the "HOME" button or the EMERGENCY STOP to exit Service Mode.
Calibration Procedure
1.Enter Service Mode by pressing ENTER, 3, 0, 0, 1, ENTER on the lower keypad and check that the Machine Type is correctly set for treadmill. If not correct, press ENTER, 3, 0, 0, 2, ENTER on the lower keypad and select the correct Machine Type .
2. Enter Service Mode by pressing ENTER, 3, 0, 0, 1, ENTER on the lower keypad and press the Calibration key on the screen. Then run auto calibration.
Matrix fitness 7XI Series feature access Codes Instruction
All codes are entered in by:
1. Press the “Enter” key.
2. Press the series of numbers in the code.
3. Press the “Enter” key.
Code Description
1001 Enter manager screen.
2001 Enter engineering screen.
3001 Enter service screen
3002 Model selection
3004 Update manager
3008 Enable/disable all errors
4001 Take a screen shot of the current screen
4002 Show/hide the system resources window
4004 Show/hide CSAFE log window
4005 Set factory defaults
4006 Export the error logs to an external USB drive
732668 Reboot
7944357 Show help window
62728466 Marathon mode
287767 Show/hide cursor
999 Record workout data to USB drive at summary screen (INTERNAL USE ONLY)
Mcb led Instructions
Led Reference designator Description
RS485 DSP2 Indicates if the digital communication is working normally between the console and the MCB.
Blinking = Normal.
Off = Fault
MCU DSP1 Indicates if the console is working normally.
Blinking - Normal.
Light = MCU Fault.
Off = MCU No Power.
DOWN DSP5 Indicates if the console is commanding elevation down.
Light = Normal.
Off - No command from console received by the elevation motor.
UP DSP6 Indicates if the console is commanding elevation up.
Light = Normal.
Off = No command from console received by the elevation motor.
+12V DSP4 Indicates if the console voltage supply is present.
Light = Normal.
Off - 12 Volts are not provided by the MCB.
Mcb Wiring
Tb1 - AC motor Cable Socket
Tb2 - Input Power Cable Socket
j9 - Inside fan Cable Socket
j10 - Digital Communication Cable Socket
j12 - Elevation motor Cable Socket
j16 - External fan Cable Socket
Error Troubleshooting
Error messages 0140 / 01A0 / 01A2
1) Symptom:
a. 0140 - Incline motor operation failed.
b. 01A0 - Incline motor disconnected.
c. 01A2 - Incline motor is detected in the reverse of the position indicated by the potentiometer.
2) Solution
a. Check the connection of the incline motor cable at the MCB.
b. Run auto calibration
c. If auto calibration fails, re-enter Engineering Mode and again go to Calibration.
- Select Incline Minimum, and then Go To Value.
- Check the MCB LEDs. If LED DOWN has no light, check the console cable connections at the console and MCB.
Replace the console or cable as needed. If LED DOWN has a light, replace the incline motor.
d. If the incline motor does not resolve the issue, replace the MCB
Error message 01A3
1) Symptom:
a. Motor is disconnected.
2) Solution:
a. Check the connection of the motor cable at the MCB .
b. Check to see if the MCB LED DSP1 (MCU) is lit.
c. If LED DSP1 is blinking, the motor should be replaced.
d. If LED DSP1 is a solid light, replace the motor.
e. If LED DSP1 is not lit, replace the MCB.
Error message 01A8 / 02B6 / 02B7 / 02B8
1) Symptom:
a. 01AB - Motor over current.
b. 02B6 - Speed up is over current.
c. 02B7 - Speed down is over current.
d. 02B8 - Running status is over current.
2) Solution:
a. Check the condition of the running deck and belt. Replace the belt and flip or replace the running deck as needed.
b. Replace the MCB.
Error message 029F
1) Symptom:
a. Motor over temperature.
2) Solution:
a. Check the connection of the motor cable at the MCB.
b. Use a multi-meter to check the motor wire circuit. Set the multi-meter to Ohms and place both terminals on the blue wires of the motor cable . There should be an Ohm reading of 0. If there is an Ohm reading above 0, replace the motor. If the Ohm reading is 0, replace the MCB.
Error message 02AD
1) Symptom:
a. MCB is over temperature.
2) Solution:
a. Check to see that both fans are operating (there is a fan mounted to the MCB itself as well as an external fan). Also check the connection of the fans at the MCB.
b. If the fans are running correctly, replace the MCB.
Error message 02A7
1) Symptom:
a. Inverter output side is detected abnormal sudden increase over current.
2) Solution:
a. Please check the Motor wire connection between the Motor and MCB.
b. Please use the electric meter to check the 3 points (U / V / W) and see if there’s data of inside impedance .
- If yes, replace MCB.
- If no, replace Motor set.
Error message 02A2 / 0241 / 02BD
1) Symptom:
a. 02A2 - DC high voltage converter to detect the internal side of over-voltage phenomenon.
b. 0241 - DC high voltage side of the internal drive is too low to detect.
c. 02BD - Drive hardware interrupt error.
2) Solution:
a. Please check if the input power is normal and reboot power again.
b. Replace the MCB.
Error message 02B2
1) Symptom:
a. The emergency circuit on the interface board active.
2) Solution:
a. Check the connection of the safety key (emergency stop) switch. If the switch is always open or shorted out, replace the switch.
b. If the emergency stop does not resolve the issue, replace the console.
Error message 02b9 / 02ba / 02bd
1) Symptom:
a. 02B9 - The inner memory IC data write error.
b. 02BA - The inner memory IC data read error.
c. 02BD - Inverter hardware interrupt error.
2) Solution:
a. Check LED DSP1 (MCU) on the MCB.
b. If this LED is blinking, replace the console.
c. If this LED is a constant light, replace the MCB.
d. If this LED is not lit at all, check the power to the MCB.
Error message 04A0
1) Symptom:
a. UCB no communication received.
2) Solution:
a. If the display is giving an 04A0 error, LED DSP2 (RS485) should be off. If this light is not on and an 04A0 error is present, replace the UCB.
b. Check the connection of the console communication cable at both the console and the MCB.
c. Replace the console communication cable.
d. Replace the UCB.
Error message 04b0
1) Symptom:
a. MCB no communication received.
2) Solution:
a. If the display is giving a 04B0 error, LED DSP2 (RS485) should be off . If this light is not on and a 04B0 error is present, replace the console.
b. Check the connection of the console communication cable at both of the console and the MCB.
c. Replace the console communication cable.
d. Replace the MCB.
1) To enter Engineering Mode, press "ENTER, 2, 0, 0, 1, ENTER" on the number keypad and Engineering Mode will appear on the display.
2) Engineering Mode is divided into 12 tabs, located on the left side of the screen. They are General, Workout, Setup Defaults, Network, Asset Management,Weather, TV, Applications, Calibration, Hardware, Service, Errors.
3) Choose a tab by touching the screen over the desired tab.
4) Each of the tabs has options that will appear once you have chosen that particular tab.
5) Press the "HOME" button or the EMERGENCY STOP to exit Engineering Mode.
Manager mode
1) To enter Manager Mode, press "ENTER, 1, 0, 0, 1, ENTER" on the number keypad and Manager Mode will appear on the display.
2) Manager Mode is divided into 9 tabs, located on the left side of the screen. They are General, Workout, Setup Defaults, Asset Management, Weather, TV, Applications, Hardware and Service.
3) Choose a tab by touching the screen over the desired tab.
4) Each of the tabs has options that will appear once you have chosen that particular tab.
5) Press the "HOME" button or the EMERGENCY STOP to exit Manager Mode.
Service mode
1) To enter Service Mode, press "ENTER 3, 0, 0, 1, ENTER" on the number keypad and Service Mode will appear on the display.
2) Service Mode is divided into 15 tabs, located on the left side of the screen. They are General, Workout, Setup Defaults, Update, Network, Asset Management, Weather, TV, Applications, Calibration, Hardware, Virtual Active, Management, Service, Errors.
3) Choose a tab by touching the screen over the desired tab.
4) Each of the tabs has options that will appear once you have chosen that particular tab.
5) Press the "HOME" button or the EMERGENCY STOP to exit Service Mode.
Calibration Procedure
1.Enter Service Mode by pressing ENTER, 3, 0, 0, 1, ENTER on the lower keypad and check that the Machine Type is correctly set for treadmill. If not correct, press ENTER, 3, 0, 0, 2, ENTER on the lower keypad and select the correct Machine Type .
2. Enter Service Mode by pressing ENTER, 3, 0, 0, 1, ENTER on the lower keypad and press the Calibration key on the screen. Then run auto calibration.
Matrix fitness 7XI Series feature access Codes Instruction
All codes are entered in by:
1. Press the “Enter” key.
2. Press the series of numbers in the code.
3. Press the “Enter” key.
Code Description
1001 Enter manager screen.
2001 Enter engineering screen.
3001 Enter service screen
3002 Model selection
3004 Update manager
3008 Enable/disable all errors
4001 Take a screen shot of the current screen
4002 Show/hide the system resources window
4004 Show/hide CSAFE log window
4005 Set factory defaults
4006 Export the error logs to an external USB drive
732668 Reboot
7944357 Show help window
62728466 Marathon mode
287767 Show/hide cursor
999 Record workout data to USB drive at summary screen (INTERNAL USE ONLY)
Mcb led Instructions
Led Reference designator Description
RS485 DSP2 Indicates if the digital communication is working normally between the console and the MCB.
Blinking = Normal.
Off = Fault
MCU DSP1 Indicates if the console is working normally.
Blinking - Normal.
Light = MCU Fault.
Off = MCU No Power.
DOWN DSP5 Indicates if the console is commanding elevation down.
Light = Normal.
Off - No command from console received by the elevation motor.
UP DSP6 Indicates if the console is commanding elevation up.
Light = Normal.
Off = No command from console received by the elevation motor.
+12V DSP4 Indicates if the console voltage supply is present.
Light = Normal.
Off - 12 Volts are not provided by the MCB.
Mcb Wiring
Tb1 - AC motor Cable Socket
Tb2 - Input Power Cable Socket
j9 - Inside fan Cable Socket
j10 - Digital Communication Cable Socket
j12 - Elevation motor Cable Socket
j16 - External fan Cable Socket
Error Troubleshooting
Error messages 0140 / 01A0 / 01A2
1) Symptom:
a. 0140 - Incline motor operation failed.
b. 01A0 - Incline motor disconnected.
c. 01A2 - Incline motor is detected in the reverse of the position indicated by the potentiometer.
2) Solution
a. Check the connection of the incline motor cable at the MCB.
b. Run auto calibration
c. If auto calibration fails, re-enter Engineering Mode and again go to Calibration.
- Select Incline Minimum, and then Go To Value.
- Check the MCB LEDs. If LED DOWN has no light, check the console cable connections at the console and MCB.
Replace the console or cable as needed. If LED DOWN has a light, replace the incline motor.
d. If the incline motor does not resolve the issue, replace the MCB
Error message 01A3
1) Symptom:
a. Motor is disconnected.
2) Solution:
a. Check the connection of the motor cable at the MCB .
b. Check to see if the MCB LED DSP1 (MCU) is lit.
c. If LED DSP1 is blinking, the motor should be replaced.
d. If LED DSP1 is a solid light, replace the motor.
e. If LED DSP1 is not lit, replace the MCB.
Error message 01A8 / 02B6 / 02B7 / 02B8
1) Symptom:
a. 01AB - Motor over current.
b. 02B6 - Speed up is over current.
c. 02B7 - Speed down is over current.
d. 02B8 - Running status is over current.
2) Solution:
a. Check the condition of the running deck and belt. Replace the belt and flip or replace the running deck as needed.
b. Replace the MCB.
Error message 029F
1) Symptom:
a. Motor over temperature.
2) Solution:
a. Check the connection of the motor cable at the MCB.
b. Use a multi-meter to check the motor wire circuit. Set the multi-meter to Ohms and place both terminals on the blue wires of the motor cable . There should be an Ohm reading of 0. If there is an Ohm reading above 0, replace the motor. If the Ohm reading is 0, replace the MCB.
Error message 02AD
1) Symptom:
a. MCB is over temperature.
2) Solution:
a. Check to see that both fans are operating (there is a fan mounted to the MCB itself as well as an external fan). Also check the connection of the fans at the MCB.
b. If the fans are running correctly, replace the MCB.
Error message 02A7
1) Symptom:
a. Inverter output side is detected abnormal sudden increase over current.
2) Solution:
a. Please check the Motor wire connection between the Motor and MCB.
b. Please use the electric meter to check the 3 points (U / V / W) and see if there’s data of inside impedance .
- If yes, replace MCB.
- If no, replace Motor set.
Error message 02A2 / 0241 / 02BD
1) Symptom:
a. 02A2 - DC high voltage converter to detect the internal side of over-voltage phenomenon.
b. 0241 - DC high voltage side of the internal drive is too low to detect.
c. 02BD - Drive hardware interrupt error.
2) Solution:
a. Please check if the input power is normal and reboot power again.
b. Replace the MCB.
Error message 02B2
1) Symptom:
a. The emergency circuit on the interface board active.
2) Solution:
a. Check the connection of the safety key (emergency stop) switch. If the switch is always open or shorted out, replace the switch.
b. If the emergency stop does not resolve the issue, replace the console.
Error message 02b9 / 02ba / 02bd
1) Symptom:
a. 02B9 - The inner memory IC data write error.
b. 02BA - The inner memory IC data read error.
c. 02BD - Inverter hardware interrupt error.
2) Solution:
a. Check LED DSP1 (MCU) on the MCB.
b. If this LED is blinking, replace the console.
c. If this LED is a constant light, replace the MCB.
d. If this LED is not lit at all, check the power to the MCB.
Error message 04A0
1) Symptom:
a. UCB no communication received.
2) Solution:
a. If the display is giving an 04A0 error, LED DSP2 (RS485) should be off. If this light is not on and an 04A0 error is present, replace the UCB.
b. Check the connection of the console communication cable at both the console and the MCB.
c. Replace the console communication cable.
d. Replace the UCB.
Error message 04b0
1) Symptom:
a. MCB no communication received.
2) Solution:
a. If the display is giving a 04B0 error, LED DSP2 (RS485) should be off . If this light is not on and a 04B0 error is present, replace the console.
b. Check the connection of the console communication cable at both of the console and the MCB.
c. Replace the console communication cable.
d. Replace the MCB.
