Control-panel tests
The product includes diagnostic tests for the control panel.
Test the control-panel display
1. Press the Setup button.
2. Press the left arrow button, and then quickly press the Cancel button.
3. Press the Setup button to return to the main menus.
4. Open the Secondary service menu.
5. Open the Display test menu.
Test the control-panel buttons
1. Press the Setup button.
2. Press the left arrow button, and then quickly press the Cancel button.
3. Press the Setup button to return to the main menus.
4. Open the Secondary service menu.
5. Open the Button test menu.
The product includes diagnostic tests for the control panel.
Test the control-panel display
1. Press the Setup button.
2. Press the left arrow button, and then quickly press the Cancel button.
3. Press the Setup button to return to the main menus.
4. Open the Secondary service menu.
5. Open the Display test menu.
Test the control-panel buttons
1. Press the Setup button.
2. Press the left arrow button, and then quickly press the Cancel button.
3. Press the Setup button to return to the main menus.
4. Open the Secondary service menu.
5. Open the Button test menu.
Print a Diagnostics Page
If the printed output has colored shadows, blurry graphics, or areas that have poor color, you might need to calibrate the product to align the colors. Use the Diagnostics Page to check the color alignment.
1. Press the Setup button to open the menus.
2. Use the arrow buttons to scroll to the Reports menu, and then press the OK button.
3. Use the arrow buttons to scroll to the Diagnostics Page item, and then press the OK button to print the report.
4. If the blocks of color at the top and bottom corners of the page are not aligned with each other, calibrate the product.
Calibration
If the printed output has colored shadows, blurry graphics, or areas that have poor color, you might need to calibrate the product to align the colors. Use the Diagnostics Page to check the color alignment.
1. Press the Setup button to open the menus.
2. Use the arrow buttons to scroll to the Reports menu, and then press the OK button.
3. Use the arrow buttons to scroll to the Diagnostics Page item, and then press the OK button to print the report.
4. If the blocks of color at the top and bottom corners of the page are not aligned with each other, calibrate the product.
Calibration
1.Press the Setup button to open
the menus.
2.Use the arrow buttons to scroll
to the System Setup menu, and then press the OK button.
3.Use the arrow buttons to scroll
to the Print Quality menu, and then press the OK button.
4.Use the arrow buttons to scroll
to the Calibrate Color item, and then press the OK button.
5.Use the arrow buttons to scroll
to the Calibrate Now option, and then press the OK button.
Restore factory settings
Restoring the factory-set defaults returns most of the settings to the factory defaults. It will not reset the page count or tray size, but it might reset the language. To restore the product to the factory-default settings, follow these steps.
1. On the product control panel, press the Setup button.
2. Use the arrows buttons to select the Service menu, and then press the OK button.
3. Use the arrows buttons to select the Restore Defaults item, and then press the OK button.
The product automatically restarts.
Restoring the factory-set defaults returns most of the settings to the factory defaults. It will not reset the page count or tray size, but it might reset the language. To restore the product to the factory-default settings, follow these steps.
1. On the product control panel, press the Setup button.
2. Use the arrows buttons to select the Service menu, and then press the OK button.
3. Use the arrows buttons to select the Restore Defaults item, and then press the OK button.
The product automatically restarts.
NVRAM initialization
Performing an NVRAM initialization resets the following settings and information:
# All menu settings are reset to factory default values.
# All localization settings, including language and country/region, are reset.
Performing an NVRAM initialization resets the following settings and information:
# All menu settings are reset to factory default values.
# All localization settings, including language and country/region, are reset.
After performing an NVRAM
initialization, reconfigure any computers that print to this product.
Uninstall and then reinstall the product software on the computers.
1. Turn the product off.
2. Press the right arrow button. Hold this button as you turn the product on.
3. When Permanent storage init. appears on the display, release the right arrow button.
When the product has finished the NVRAM initialization, it returns to the Ready state.
Uninstall and then reinstall the product software on the computers.
1. Turn the product off.
2. Press the right arrow button. Hold this button as you turn the product on.
3. When Permanent storage init. appears on the display, release the right arrow button.
When the product has finished the NVRAM initialization, it returns to the Ready state.
