HP ENVY 14 SPECTRE;
How to Create recovering media
Purchase
high-quality DVD-R, DVD+R, DVD-R DL, or DVD+R DL discs.
The
computer must be connected to AC power during this process.
Only one set of recovery discs or one recovery flash drive can be created per computer.
Only one set of recovery discs or one recovery flash drive can be created per computer.
If
necessary, you can exit the program before you have finished creating the
recovery discs or recovery flash drive. The next time you open HP Recovery
Manager, you will be prompted to continue the backup creation process.
To create a set of recovery discs or a recovery flash drive:
1. Select Start > All Programs > HP Help and Support > HP Recovery Manager > HP Recovery Media Creation.
2. Follow the on-screen instructions.
To create a set of recovery discs or a recovery flash drive:
1. Select Start > All Programs > HP Help and Support > HP Recovery Manager > HP Recovery Media Creation.
2. Follow the on-screen instructions.
How
to perform system restore
Note
the following when performing a system restore:
You can restore the system only if you have previously backed it up. Recommends that as soon as you set up the computer you use HP Recovery Manager to create either a set of recovery discs or a recovery flash drive.
Windows has its own built-in repair features, such as System Restore. If you have not already tried these features, try them before using HP Recovery Manager.
HP Recovery Manager restores only software that was installed at the factory. Software not provided with this computer must be downloaded from the manufacturer's website or reinstalled from the disc provided by the manufacturer.
You can restore the system only if you have previously backed it up. Recommends that as soon as you set up the computer you use HP Recovery Manager to create either a set of recovery discs or a recovery flash drive.
Windows has its own built-in repair features, such as System Restore. If you have not already tried these features, try them before using HP Recovery Manager.
HP Recovery Manager restores only software that was installed at the factory. Software not provided with this computer must be downloaded from the manufacturer's website or reinstalled from the disc provided by the manufacturer.
Restoring
using the dedicated recovery partition (only for select models )
When using the dedicated recovery partition, you can back up pictures, music and other audio, videos and movies, recorded TV shows, documents, spreadsheets and presentations, email, and Internet favorites and settings during this process.
To restore the computer from the recovery partition, follow these steps:
1. Access HP Recovery Manager in either of the following ways:
Select Start > All Programs > HP Help and Support > HP Recovery Manager > HP Recovery Manager.
– or –
Turn on or restart the computer, and then press esc while the “Press the ESC key for Startup Menu” message is displayed at the bottom of the screen. Then, press f11 while the “F11 (System Recovery)” message is displayed on the screen.
2. Click System Recovery in the HP Recovery Manager window.
3. Follow the on-screen instructions.
When using the dedicated recovery partition, you can back up pictures, music and other audio, videos and movies, recorded TV shows, documents, spreadsheets and presentations, email, and Internet favorites and settings during this process.
To restore the computer from the recovery partition, follow these steps:
1. Access HP Recovery Manager in either of the following ways:
Select Start > All Programs > HP Help and Support > HP Recovery Manager > HP Recovery Manager.
– or –
Turn on or restart the computer, and then press esc while the “Press the ESC key for Startup Menu” message is displayed at the bottom of the screen. Then, press f11 while the “F11 (System Recovery)” message is displayed on the screen.
2. Click System Recovery in the HP Recovery Manager window.
3. Follow the on-screen instructions.
Restoring
using the recovery media
1. If possible, back up all personal files.
2. Insert the first recovery disc into the optical drive on your computer or an optional external
optical drive, and then restart the computer.
– or –
Insert the recovery flash drive into a USB port on your computer, and then restart the computer.
3. Press f9 at system bootup.
4. Select the optical drive or the flash drive.
5. Follow the on-screen instructions.
1. If possible, back up all personal files.
2. Insert the first recovery disc into the optical drive on your computer or an optional external
optical drive, and then restart the computer.
– or –
Insert the recovery flash drive into a USB port on your computer, and then restart the computer.
3. Press f9 at system bootup.
4. Select the optical drive or the flash drive.
5. Follow the on-screen instructions.
How
to Change the boot order
To change the boot order for recovery discs:
1. Restart the computer.
2. Press esc while the computer is restarting, and then press f9 for boot options.
3. Select Internal CD/DVD ROM Drive from the boot options window.
To change the boot order for a recovery flash drive:
1. Insert the flash drive into a USB port.
2. Restart the computer.
3. Press esc while the computer is restarting, and then press f9 for boot options.
4. Select the flash drive from the boot options window.
1. Restart the computer.
2. Press esc while the computer is restarting, and then press f9 for boot options.
3. Select Internal CD/DVD ROM Drive from the boot options window.
To change the boot order for a recovery flash drive:
1. Insert the flash drive into a USB port.
2. Restart the computer.
3. Press esc while the computer is restarting, and then press f9 for boot options.
4. Select the flash drive from the boot options window.
How
to Back up and recovering information
You
can back up your information to an optional external hard drive, a network
drive, or discs. Back up your system at the following times:
At regularly scheduled times
At regularly scheduled times
Before
the computer is repaired or restored
Before you add or modify hardware or software
Before you add or modify hardware or software
Guidelines:
Create system restore points using the Windows System Restore feature, and periodically copy them to an optical disc or an external hard drive. For more information about using system restore points, see the “Using Windows system restore points” section.
Store personal files in the Documents library and back up this folder periodically.
Save customized settings in a window, toolbar, or menu bar by taking a screen shot of your settings. The screen shot can be a time-saver if you have to reenter your preferences.
To create a screen shot:
1. Display the screen you want to save.
2. Copy the screen image.
To copy only the active window, press alt+prt sc.
To copy the entire screen, press prt sc.
3. Open a word-processing document, and then select Edit > Paste. The screen image is added to the document.
4. Save and print the document.
Create system restore points using the Windows System Restore feature, and periodically copy them to an optical disc or an external hard drive. For more information about using system restore points, see the “Using Windows system restore points” section.
Store personal files in the Documents library and back up this folder periodically.
Save customized settings in a window, toolbar, or menu bar by taking a screen shot of your settings. The screen shot can be a time-saver if you have to reenter your preferences.
To create a screen shot:
1. Display the screen you want to save.
2. Copy the screen image.
To copy only the active window, press alt+prt sc.
To copy the entire screen, press prt sc.
3. Open a word-processing document, and then select Edit > Paste. The screen image is added to the document.
4. Save and print the document.
How
to Use Windows Backup and Restore
Guidelines
Connect the computer to AC power before you start the backup process.
Allow enough time to complete the backup process. Depending on file sizes, it may take over an hour.
To create a backup:
1. Select Start > Control Panel > System and Security > Backup and Restore.
2. Follow the on-screen instructions to schedule and create a backup.
Connect the computer to AC power before you start the backup process.
Allow enough time to complete the backup process. Depending on file sizes, it may take over an hour.
To create a backup:
1. Select Start > Control Panel > System and Security > Backup and Restore.
2. Follow the on-screen instructions to schedule and create a backup.
How
to Create a system restore point
1. Select Start > Control Panel > System and Security > System.
2. In the left pane, click System protection.
3. Click the System Protection tab.
4. Click Create.
5. Follow the on-screen instructions.
1. Select Start > Control Panel > System and Security > System.
2. In the left pane, click System protection.
3. Click the System Protection tab.
4. Click Create.
5. Follow the on-screen instructions.
How
to Restore to a previous date and time
To revert to a restore point (created at a previous date and time), when the computer was functioning optimally, follow these steps:
1. Select Start > Control Panel > System and Security > System.
2. In the left pane, click System protection.
3. Click the System Protection tab.
4. Click System Restore.
5. Follow the on-screen instructions.
To revert to a restore point (created at a previous date and time), when the computer was functioning optimally, follow these steps:
1. Select Start > Control Panel > System and Security > System.
2. In the left pane, click System protection.
3. Click the System Protection tab.
4. Click System Restore.
5. Follow the on-screen instructions.
DISASSEMBLING
PROCEDURE
How
to remove Battery
Before
disassembling the computer, follow these steps:
1. Turn off the computer. If you are unsure whether the computer is off or in Hibernation, turn the computer on, and then shut it down through the operating system.
2. Disconnect the power from the computer by unplugging the power cord from the computer.
3. Disconnect all external devices from the computer.
Remove the battery:
1. Turn the computer upside down on a flat surface.
2. Slide the battery cover lock latch to the left (1) to unlock the batter cover.
3. Firmly slide the battery cover release latch to the right (2) to release the battery cover.
4. Slide the battery cover (3) away from the computer.
1. Turn off the computer. If you are unsure whether the computer is off or in Hibernation, turn the computer on, and then shut it down through the operating system.
2. Disconnect the power from the computer by unplugging the power cord from the computer.
3. Disconnect all external devices from the computer.
Remove the battery:
1. Turn the computer upside down on a flat surface.
2. Slide the battery cover lock latch to the left (1) to unlock the batter cover.
3. Firmly slide the battery cover release latch to the right (2) to release the battery cover.
4. Slide the battery cover (3) away from the computer.
5. Remove
the battery cover. The battery cover is available using spare part number
672012-001.
6. Disconnect
the battery cable (1) from the system board.
7. Remove the three Torx T8M2.0×5.4 screws (2) and the five Torx T8M2.0×3.6 screws (3) that secure the battery to the computer.
7. Remove the three Torx T8M2.0×5.4 screws (2) and the five Torx T8M2.0×3.6 screws (3) that secure the battery to the computer.
8. Remove
the battery (4) from the computer.
How
to remove Solid-state drive
Before
removing the solid-state drive and cable, follow these steps:
1. Turn off the computer. If you are unsure whether the computer is off or in Hibernation, turn the computer on, and then shut it down through the operating system.
2. Disconnect the power from the computer by unplugging the power cord from the computer.
3. Disconnect all external devices from the computer.
4. Remove the battery
Remove the solid-state drive:
1. Remove the Phillips PM2.0×2.0 screw (2) that secures the solid-state drive to the system board. (The solid-state drive tilts up.)
2. Remove the solid-state drive by pulling the drive away from the slot at an angle (2).
1. Turn off the computer. If you are unsure whether the computer is off or in Hibernation, turn the computer on, and then shut it down through the operating system.
2. Disconnect the power from the computer by unplugging the power cord from the computer.
3. Disconnect all external devices from the computer.
4. Remove the battery
Remove the solid-state drive:
1. Remove the Phillips PM2.0×2.0 screw (2) that secures the solid-state drive to the system board. (The solid-state drive tilts up.)
2. Remove the solid-state drive by pulling the drive away from the slot at an angle (2).
3. If
it is necessary to replace the solid-state drive connector board cable,
disconnect both ends of the cable (1) and (2) from the
system board, and then release the cable from the clips (3) and
channel built into the base enclosure. The solid-state drive connector board
cable is included in the solid-state drive connector board spare part kit,
spare part number 675509-001.
How
to remove Top cover
Before
removing the top cover, follow these steps:
1. Turn off the computer. If you are unsure whether the computer is off or in Hibernation, turn the computer on, and then shut it down through the operating system.
2. Disconnect the power from the computer by unplugging the power cord from the computer.
3. Disconnect all external devices from the computer.
4. Remove the battery
5. Remove the solid-state drive connector board cable
6. Remove the Card Reader board cable
1. Turn off the computer. If you are unsure whether the computer is off or in Hibernation, turn the computer on, and then shut it down through the operating system.
2. Disconnect the power from the computer by unplugging the power cord from the computer.
3. Disconnect all external devices from the computer.
4. Remove the battery
5. Remove the solid-state drive connector board cable
6. Remove the Card Reader board cable
Remove
the top cover:
1. Release the ZIF connector to which the TouchPad cable is connected, and then disconnect the TouchPad cable (1) from the TouchPad.
2. Disconnect the speaker cable (2) from the system board.
1. Release the ZIF connector to which the TouchPad cable is connected, and then disconnect the TouchPad cable (1) from the TouchPad.
2. Disconnect the speaker cable (2) from the system board.
3. Remove
the two rear rubber feet (1).
4. Remove
the following screws that secure the top cover to the base enclosure:
(2) Two Phillips PM2.0×5.5
(3) Five Phillips PM2.0×4.5
(4) Four Phillips PM2.0×4.0
(2) Two Phillips PM2.0×5.5
(3) Five Phillips PM2.0×4.5
(4) Four Phillips PM2.0×4.0
5. Turn
the computer right side up, with the front toward you.
6. Open
the computer.
7. Lift the front edge of the top cover slightly, until the power button board and keyboard cables are accessible.
7. Lift the front edge of the top cover slightly, until the power button board and keyboard cables are accessible.
8. Release
the ZIF connector (1) to which the power button board cable is
connected, and then disconnect the power button board
cable (2) from the system board.
9. Release
the ZIF connector (3) to which the keyboard cable is connected, and
then disconnect the keyboard cable (4) from the system board.
10. Remove the top cover (5).
10. Remove the top cover (5).
