A10
appears on display
You’ve selected the
“All in one” cycle. It’s not an error
code.
What may look like 'A10' in the display is in fact AIO
which means All In One cycle has been selected. If this is not the chosen
program then simply switch the control to another program selection.
Burning smell
Clean the condenser and filters.
A build up of lint and fluff in your dryer can lead
to a burning smell. Check the filter found in the door recess and
remove any fluff build up, also remove the lower cover to reveal the
condenser. Remove the condenser by turning the clips and pulling it out.
Wash out all of the fluff build up by flushing water through the slots in the
condenser with a hose or tap or simply plunge into a bucket of water until
all of the fluff has been washed out. Re fit everything and try the dryer
again, the smell may take a few minutes to clear. Watch our helpful
video for more information.
Cycle won’t start.
Empty the water tank.
Check that the water tank found in the door is not full.
Once it becomes full the dryer will stop working until the water is emptied
away. Open the door and lift the tank off, taking acre as it may be heavy. Pour
the water down your sink or drain.
Is the machine installed in a cold place?
Your tumble dryer has been designed to be used in a
habitable part of your home. During the winter, cold temperatures are
detected by sensors inside the appliance which causes it to shut down. This
may occur in colder parts of your home such as a garage or out
building during a 'cold snap' when we experience temperatures bellow zero. In
these conditions the machine will turn on but not start up and the lights may
flash. Simply warm up the surroundings or alternatively open the door, remove
the filter and using a hair dryer blow warm air into the machine through the
filter slot. Do this for a few minutes and then try the dryer again... it
should now start to work. This is not a fault with your dryer it is simply due
to the location of your machine during extremely cold weather. We recommend you
re-locate the product to a warmer environment using a hair
dryer to warm up the surrounding temperature
Is there
electrical power?
[the fuse is
found in the middle of the plug as shown]
damage to
clothes
check that
they are suitable for tumble drying.
Not all garments can be tumble dried. look at the care label
found on the garment and check it shows the tumble dry symbol.
Garments not suitable for tumble drying may become damaged if
dried in a tumble dryer.
Check the heat
setting of the cycle.
Some garments are made from delicate fabrics that require a
low heat setting when using a tumble dryer. Look at the care label to discover
the correct heat setting or program to choose for drying your clothes.
Garments suitable for low temperatures should be dried on
delicate - synthetic cycles or select the low heat option. Damage may occur to
your clothes if you dry them on the wrong heat setting.
Does not switch off.
Anti-crease function h as operated.
If you have selected
one of the auto sense programs the machine will automatically end the drying
cycle when the clothes are dry. To prevent them from creasing, the drum will
occasionally turn until you open the door or switch the machine off.
This is may look like the machine is running continuously
but is a very energy efficient way of reducing creases in the garments and is
not a fault with the machine.
Drain hose fitting
How to fit the hose
NOTE, This accessory may only be fitted to machines with
the water tank fitted in the door.
Dryer switches off after a few minutes of use.
Check the size of the load.
If you are drying a very small load or perhaps one item on
its own, it is better to use the' time' dry program. The auto sense cycles
have been designed to offer an efficient drying solution for your larger loads
and the machine may switch off after a few minutes if a light load or
just one thing is in the drum on an auto sense programme.
Error code 7 or 11 in the display
Check the filter and condenser for blockages.
Error codes 7 or 9
Clean the filter.
Should E7 or E9 appear in your display, switch the machine off
and remove the filter found in the door as shown, and clean away any fluff or
debris caught in the filter.
Switch the machine back on and try again, should the fault
persist please contact us for further advice.
Error E3
Empty the water tank.
Check
the water container is empty. This may be in the door or behind the lower cover
depending on your model.
Filter warning lights up.
Clean out the filter and condenser.
No electrical power.
Check there is electricity at the socket.
If your machine is not powering up then you
could try plugging another appliance into the socket. If this appliance also
appears to have no power, there is possibly a problem with the supply at that
socket. Check the socket is switched on and that there is not an isolator
switch somewhere in your home which may be switched off or tripped out. If
there is an isolator or fuse box, check it is also switched on. Perhaps
the main fuse or trip in your distribution box has blown? so check that out. If
the problem persists you may need a competent electrician to restore the
supply. Alternatively try the product in different socket.[Check the fuse in
the plug.]
Not drying the clothes.
Clean the filter and condenser.
Check the filter is clean.
Sensor dry cycles are not suitable for the
drying 1 item.
If you are drying a very small load or
perhaps one item on its own, it is better to use the' time' dry program. The
auto sense cycles have been designed to offer an efficient drying solution for
your larger loads and the machine may switch off after a few minutes if a light
load or just one thing is in the drum.
Not heating up.
Check the filter is clean.
There is a fluff filter situated in the door
entrance of your dryer. For best results clean this before you start using your
dryer. If it becomes blocked with fluff the machine will not heat up. Open
the door and lift the filter out. Gently pull the sides to open it out and
scrape out the fluff build up.
Rumbling noise.
Machine has a “running in” period.
Tumble dryers have pulleys and wheels inside
the machine that make it work. Tumble dryers may be noisier than usual when
first switched on. Sometimes when the product is brand new or not
been used for a while a 'rumbling' sound may be heard for the first few minutes
of operation. This is normal as the wheels self lubricate but if it continues
for more than 5 minutes ; contact the nearest dervice center.
Steaming up the room.
Some ventilation is needed in the room.
The
condenser dryer needs a good supply of cool air to work properly and
effectively. If it is installed in a confined space such as a small room or cupboard
the walls may appear damp and moisture will appear on any windows. For best
results use the machine in a well ventilated room.
Taking longer time than usual to dry.
Time adjust feature not working.
This option only works with certail programmes.
note that the Time adjustment feature
can only be
used on the following cycles:
Whites, Synthetics, Anti Allergy, XXL
Load.