Monday 20 June 2016

How to update the software - Sharp LL T2020 – LCD Monitor - Troubleshooting

Advanced Super-V and Anti Glare Low Reflection TFT LCD module
Information about the Pivot Software ((Long height/width display
When rotating the display, change the display orientation using Pivot Software.
Compatible operating systems (OS) for the Pivot Software that comes with the monitor:
Windows 98/2000/Me/XP.
Macintosh OS 8.x - 9.1
- Depending on the graphics accelerator, it may be impossible to use Pivot Software, even with a compatible OS.
For production information and inquiries regarding
Pivot Software:
Portrait Displays, Inc.
(
http://www.portrait.com)
Installation of Pivot Software
For Windows
1. Quit all applications being used.
2. Load the accessory CD-ROM into the CD-ROM drive of the computer.
3. Open the [My computer] CD-ROM.
4. Double click on the [Pivot] folder.
5. Double click on [SETUP.exe].
6. Click [Next].
7. Choose [I accept the tems in the License Agreement].
8. Click [Next].
9. Input your Customer information [User Name] and [Organization].
10. Click [Next].
11. Click on [Install].
Installation will begin.
12. When the message indicating installation is finished is displayed, click [Next].
13. Click on [Finish].
14. Click on [Yes] and restart the computer.
For Macintosh
1. Quit all applications being used.
2. Load the accessory CD-ROM into the CD-ROM drive of the computer.
3. Open the CD-ROM.
4. Double click on the [Pivot] folder.
5. Select the desired language.
6. Double click on [Install MacPortrait].
7. Drag the [MacPortrait Install] icon onto the desired disk.  Installation will begin.
8. When the message indicating installation is
finished is displayed, click on [Restart].
For Windows
1.Click the right mouse button or click the left mouse button on at the lower right of the screen.
2.Select [Rotate], [Rotate to 0] or [Rotate to 90].
Rotate ..............The display direction switches.
Rotate to 0 .......The display direction is switched to long width.
Rotate to 90 .....The display direction is switched to long height.
For Macintosh
Choose [ROTATE Now] from [Screen emblem] at the lower right of the screen.
Each time [ROTATE Now] is selected, the display direction switches.
Notes:
- Rotation of the display to match the display direction is done manually.
- The display direction on the OSD menu is switched using [OSD PIVOT] on the [MODE SELECT-2] menu.
Installing set-up information and the ICC profile (For Windows)
For Windows2000
Installing monitor set-up information into Windows2000, and setting the monitor's ICC profile as a predetermined value.
This explanation assumes that the CD-ROM drive is "D drive".
1. Load the accessory CD-ROM into the CD-ROM drive of the computer.
2. Click on the [Start] button. From [Settings], choose [Control Panel].
3. Double click on [Display].
4. Click on [Settings], [Advanced] and [Monitor].
5. Click on [Properties], [Driver] and [Update Driver].
6. When [Upgrade Device Driver Wizard] appears, click [Next].
7. Check [Display a list of the known drivers for this device so that I can choose a specific driver] and click [Next].
8. When [Models] is displayed, click on [Have disk], confirm that [Copy manufacturer's files from:] is [D:], and click [OK].
9. Select the monitor from the list displayed and click [Next].
10. Click [Next], confirm that the monitor's name appears on the screen, and click [Finish]. If [The Digital Signature Not Found] appears, click [Yes].
11. Click on [Close].
12. Click [OK], and close the window.
For WindowsMe
Installing monitor set-up information into WindowsMe, and setting the monitor's ICC profile as a predetermined value.
This explanation assumes that the CD-ROM drive is "D drive".
If the "Add new Hardware Wizard" has appeared:
1. Load the accessory CD-ROM into the CD-ROM drive of the computer.
2. Check [Specify the location of the driver [Advanced]] and click [Next].
3. Check [Display a list of all the drivers in a specific location, so you can select the driver you want.], then click [Next].
4. When [Models] is displayed, click on [Have disk], confirm that [Copy manufacturer's files from:] is [D:], and click [OK].
5. Select the monitor details from the list, then click [Next], [Next], and [Finish]. If the "Add new Hardware Wizard" appears, repeat the installation commands beginning from 2 above. 
If the "Add New Hardware Wizard" has not appeared:
1. Load the accessory CD-ROM into the CD-ROM drive of the computer.
2. Click on the [Start] button. From [Settings], choose [Control Panel].
3. Double click on [Display].
4. Click on [Settings], [Advanced] and [Monitor].
5. In [Options], check [Automatically detect Plug & Play monitors] and click on [Change].
6. Check [Specify the location of the driver [Advanced]] and click [Next].
7. Check [Display a list of all the drivers in a specific location, so you can select the driver you want.] and click [Next].
8. When [Models] is displayed, click on [Have disk], confirm that [Copy manufacturer's files from:] is [D:], and click [OK].
9. Select the monitor details, then click [Next], [Next], and [Finish].
10. Check that the monitor details are displayed, then click [Apply].
11. Click [OK], and close the window.
For WindowsXP
Installing monitor set-up information into WindowsXP, and setting the monitor's ICC profile as a predetermined value.
This explanation assumes that the CD-ROM drive is "D drive".
1. Load the accessory CD-ROM into the CD-ROM drive of the computer.
2. Click on the [Start] button. Choose [Control Panel].
3. Switch to Classic View.
4. Double click on [Display].
5. Click on [Settings], [Advanced] and [Monitor].
6. Click on [Properties], [Driver] and [Update Driver].
7. When [Hardware Update Wizard] appears, check [Install from a list or specific location [Advanced]] and click [Next].
8. Check [Don't search. I will choose the driver to install.] and click [Next].
9. Click on [Have Disk], confirm that [Copy manufacturer's files from:] is [D:], and click [OK].
10. Select the monitor from the list displayed and click [Next].
If [has not passed Windows Logo testing...]  appears, click [Continue Anyway].
11. Confirm that the monitor's name appears on the screen.
12. Click on [Finish].
13. Click on [Close].
14. Click [OK], and close the window.
Installing the ICC profile
Installing the monitor’s ICC profile. (If the set-up information has already been installed, so too has the profile, and there is no need to install it.)
This explanation assumes that the CD-ROM drive is "D drive".
1. Load the accessory CD-ROM into the CD-ROM drive of the computer.
2. Click on the [Start] button. From [Settings], choose [Control Panel].
3. Double click on [Display].
4. Click on [Settings] and [Advanced].
5. Click on [General] and from [Compatibility] select [Apply the new display setting without restarting], then click on [Color Management].
6. Click [Add], and select CD-ROM as the file location.
7. Choose the color profile that you would like to install, and click on [Add].
8. Choose the profile and click on [Set As Default].
9. Click [OK], and close the window.
- When using the ICC profile, set as follows:
- [COLOR MODE] [WHITE BALANCE]: [STD]
- [GAMMA] [HUE] [SATURATION]: [0]
- In [6 COLORS] menu, [HUE] and [SATURATION]
for each color: [0]
Troubleshooting
If you think the monitor may be faulty, please check the following points before taking it to be repaired.  If afterwards it still does not work, contact the shop where you purchased the monitor or your nearest Sharp authorized Service Center.
The monitor's florescent tubes have a limited life span.
- If the screen darkens, persistently flickers or does not light up, it may be necessary to replace the florescent tube unit. Inquire at the shop where you purchased the monitor or your nearest Sharp authorized Service Center. (Never attempt this replacement on your own.)
- In the initial period of use, due to the characteristics of florescent tubes the screen may flicker. (This is not a malfunction.) If this happen, check by first turning off the power, then turning it on again.
No image appears on the monitor (Power LED is not lit)
- Is the power cord connected properly? 
No image appears on the monitor (Power LED is lit)
- Is the computer connected properly? (p. 11)
- Is the computer turned on?
- Is the signal’s input terminal switched to the correct one?
- Is [INPUT-1] or [INPUT-2] set correctly?
- Does the computer's signal timing correspond to monitor specifications?
- Is the computer in power-saving mode?
The image appears distorted
- Does the computer's signal timing correspond to monitor specifications?
- If you are using the analog signal, perform automatic adjustment.
- If you can change the refresh rate on the computer you are using, change the value to a lower frequency.
The display section does not rotate
- Is the display rotated in the correct direction?
- If there is not sufficient spare length in the connected cable, it will not be possible to rotate the display.
The display direction is not changed even after rotation of the display.
- The operation of switching the display direction is required.
Control buttons do not work
- Is the adjustment lock on? 

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