Open the small latch on the left
side of the device by lifting gently with your finger, exposing the SIM
card and microSD card slots.
If either of these cards are present, remove them to prevent damaging them while taking apart the phone. Our device does not have either.
Close the latch once the two cards are removed.
If either of these cards are present, remove them to prevent damaging them while taking apart the phone. Our device does not have either.
Close the latch once the two cards are removed.
Remove the six 4mm T3 Torx
screws. There are 3 on each side of the device.
Run the plastic opening tool
under the bottom edge of the phone to detach the small plastic cover below
the Verizon logo.
It will take some force to remove
this piece. Work around the bottom corners to unlatch the two hooks
holding the piece in place.
The small plastic hooks can break during removal. Be careful that you don't damage them, but it will take some force to get them undone.
Once the plastic cover is detached, pull the piece away with your fingers.
The small plastic hooks can break during removal. Be careful that you don't damage them, but it will take some force to get them undone.
Once the plastic cover is detached, pull the piece away with your fingers.
Remove the three T4 Torx screws.
There are three at the bottom of the device.
Using the plastic opening tool,
peel away the silver Motorola plate at the top of the phone. There is a
fair amount of adhesive underneath, so you may have to pry it from a few
different angles.
As soon as you can get your finger underneath, pull away the silver plate.
As soon as you can get your finger underneath, pull away the silver plate.
Remove the two 7mm T4 Torx screws
at the top of the device.
When you detach the front from
the back, don't pull the two pieces entirely apart. There is a flat orange
wire that connects the two pieces that will be disconnected in the next step.
Snap apart the two internal clips
located on the top corners of the device, and the two clips in the bottom
corners.
Run the plastic opening tool around the edge of the entire device to pry apart the front of the phone from the back.
There is a small black plastic piece located at the bottom of the front assembly. Do not worry if the strip falls off; just simply snap it back on and proceed.
Run the plastic opening tool around the edge of the entire device to pry apart the front of the phone from the back.
There is a small black plastic piece located at the bottom of the front assembly. Do not worry if the strip falls off; just simply snap it back on and proceed.
Like a clamshell, slowly open the
device from the top. Open the remainder of the device slowly while being
mindful of the flat orange wire that connects the motherboard to the front
assembly.
Undo the snap connection in the
lower left corner by inserting the plastic opening tool under the end of
the orange wire connected to the motherboard. Lift gently.
Once the snap connection is undone, pull apart the front assembly from the rest of the phone.
Once the snap connection is undone, pull apart the front assembly from the rest of the phone.
Remove the six 4mm T5 Torx screws
located along the outer edge of the motherboard.
Disconnect the snap connection in
the lower left corner by prying underneath using the plastic opening tool.
Disconnect the snap connection in
the upper left corner by prying underneath using the plastic opening tool.
As you undo the snap connection,
pull the rear facing camera off completely. It will slide out of its slot
in the motherboard.
Disconnect the snap connection in
the upper right corner by prying underneath using the plastic opening
tool.
By inserting the plastic opening
tool between the motherboard and rear casing, lift the bottom of the
motherboard from the rear casing.
Use your fingers to gently pull
the motherboard down and out of the rear casing.